Tahuna Hostel Manager
11 Henry Street, Queenstown 9300, Nueva Zelanda
N.º de req. 332
jueves, 5 de septiembre de 2024
Located in downtown Queenstown, Tahuna Pod Hostel operates as a 74-bed commercial hostel operation during the summer months and staff accommodation for NZSki during the winter Ski season.
We are looking for a reliable hands-on type to oversee and manage the day-to-day hostel operations year-round. This is a varied and interesting role, duties would include:
- Leading a team of operational staff
- Managing and co-ordinating daily operations
- Welcoming and inducting new guests
- Handle reservations, cancellations, and modifications promptly and professionally
- Assist in resolving guest feedback, handling emergencies, and any issues that may arise
- Ensuring the facilities and grounds are kept to a high standard
- Maintaining house rules to ensure the safety and comfort of guests
- Managing health & safety & compliance requirements and managing contractors
Key attributes required:
- Resourceful and takes initiative
- A friendly and professional demeanour
- Outstanding communication skills
- Ability to relate well and respond patiently to hostel guests
- Ability to solve problems
- Excellent leadership qualities
Opportunity exists for the role to be either on a live-in basis, or live off-site. We also welcome applications from couples who would see themselves jointly managing the property.
Previous experience in lodge, hostel or accommodation management would be preferred.
The role is full-time starting mid-October.
Otros detalles
- Grupo de trabajos Default
- Tipo de pago Salario
- 11 Henry Street, Queenstown 9300, Nueva Zelanda