Glacier Explorers - Driver Guide
For those who dream bigger!
At the Hermitage, Aoraki / Mount Cook, our guests stay with us because of the unique location, amazing views, excellent service, and the one-off experiences we provide. Our team members choose to work with us because of the extraordinary career opportunity it is to work in the national park whilst delivering memorable guest experiences. Our team see every aspect the of the hospitality industry, whilst gaining a unique experience that develops their career, and can be transferred when they are ready for the next exciting adventure.
We're looking for motivated Driver Guides who are passionate about providing once-in-a-lifetime experiences for our visitors, who are proactive in learning about the native flora and fauna found in the area, and who are excited to have Aoraki/Mt Cook National Park as their playground!
Our Driver Guides take visitors on fun and informative excursions in and around the Hooker and Tasman Valleys, primarily in buses and 4-wheel drive adventure vehicles so therefore it’s important for our Driver Guides to have prior guiding and professional off-road driving experience.
What will you be doing:
Our Driver Guides are responsible for transporting guests between the hotel and our activity sites. You are sometimes their first experience and the last one to say goodbye at the end of their trip so it's vital that you can build rapport quickly. Key responsibilities include:
- Work with other activities team members to create an exceptional product experience for all visitors to the area.
- Demonstrate knowledge of the flora, fauna and natural history of the Aoraki/Mount Cook National Park.
- Daily check-in of guests departing on our tours, including the 'screening' of guests for appropriate warm clothing/footwear/health issues etc, ensuring each trip departs on time.
- Ensuring the safe transportation of guests between the hotel and the activity site.
- Ensuring all vehicles are maintained in a clean and tidy manner for the enjoyment of all guests.
- Conducting guided and structured off-road (4WD) tours through the surrounding valleys and points of interest.
- Completing all required checks and procedures including pre-departure and start-up checks, and additional checks required in bad weather or adverse conditions.
- Always deliver a safe and professional service.
- Ensure absolute compliance with ALL Land Transport New Zealand (LTNZ) rules and regulations, i.e. correct logbook entries, rest periods and any other legal requirements as a professional driver.
- Demonstrate an understanding of both Health & Safety (including accident reporting procedures) and emergency procedures.
What will you bring to the role:
- A full, clean NZ driver’s license and proven driving experience.
- A Class 2/4 and P endorsement is essential.
- The ability to manage a group with strong public speaking and communication skills.
- A love for the outdoors, an outgoing personality, and a good level of fitness.
- Proactive timekeeping skills.
- A strong sense of responsibility, commitment and reliability.
The role and benefits
- Fulltime, fixed-term, minimum 60 hours per fortnight.
- $28.00 - $30 per hour depending on experience
- Free access to all activities offered by the Hermitage Hotel, along with generous discounts on food and beverage, available from your first day on the job.
- Discounted hotel accommodation for Friends and Family.
- Live in Aoraki/Mt Cook National Park, with stunning surroundings and unparalleled views – a short and remarkable commute to work.
- Opportunities to grow, develop and upskill, along with working in other departments to broaden your experience
- Accommodation at reasonable rent including power, and Wi-Fi.
Other details
- Job Family Default
- Pay Type Hourly
- Canterbury 7999, New Zealand