Resident Billing- Resident Maintenance Officer

Great opportunity to join one of Australia’s leading health care providers.

At Opal HealthCare, we know that companies don’t succeed, people do.

This is aged care but not as you know it!

Opal HealthCare is one of Australia’s largest residential aged care providers, with 132 Care Communities across five states and a national team of over 20,000 dedicated professionals, we're changing lives every day. Our commitment to innovation drives us to pioneer new solutions, reshaping the way we care for our residents.

What can we offer you?

• Attractive salary package. 
• Fantastic career development opportunities.
• Hybrid working options, both in the Office and from Home. 
• Access to the Opal Academy. https://academy.opalhealthcare.com.au  
• Great office location in central CBD. 

About the role:

We are a currently recruiting for a Resident Maintenance Officer to join our finance team. This is a full time permanent opportunity. 

As the Resident Maintenance Officer, you will deal with transactional processing related to Resident Management including resident account set up, discharge, billing journals, statements and refundable accommodation deposits. You will provide a high level of customer service to internal and external customers and stakeholders.

Key responsibilities:

• Managing sensitive and confidential information.
• Maintain the sub-ledger system data to ensure accuracy of the data within the ledger.
• Process required billing journals and sundry invoices.
• Process required refundable accommodation deposit transactions.
• Create and maintain centralised documentation of all relevant information related to customer adjustments, including investigation and resolution of queries.
• Support process improvement activities.

What we look for: 

• Experience in a complex accounts receivable role, ideally within aged care/healthcare desirable.
• Diploma qualifications in accounting desirable.
• Excellent attention to detail and problem solving skills
• Experience in consumer oriented shared service environments managing large volumes and high complexity of transactions is highly desirable

All applicants must be willing to obtain a police clearance certificate via Opal HealthCare’s police check system.