Assistant Village Manager

Be part of a warm community and friendly colleagues that sets the foundation to a rewarding career.

About Us

With over 75 villages and more than 17,000 residents nationally, Keyton is Australia’s leading owner and operator of retirement living communities. Leveraging over 30 years of experience, our teams work across the country in a variety of departments and business units, all share a common goal: We Lead with Heart, and we are committed to creating caring and fun-filled retirement communities. 

Our purpose is to create places where communities thrive – not only for our residents, but importantly, for our employees also. We do this by creating safe, secure and connected independent living communities where residents can enjoy active and social lifestyles, close to essential services and amenities.   

Allora Gardens is situated moments from the sparkling beauty of Maroochydore beach, this vibrant retirement village offers a laid-back lifestyle in this tranquil village that provides all the ingredients for living well: a comfortable home, an exceptional location and a caring community by the sea.

The Role

An exciting opportunity has become available for an Assistant Village Manager to join our friendly close-knit team. Reporting to the Village Manager, your key accountabilities in this role will include:

• Implementing operational plans & projects
• Ensuring compliance with all laws and regulations applicable to the village
• Implementing company policies, strategies and plans to maintain residents’ satisfaction
• Assisting with running of village events, social calendar and activities
• Contributing to effective resident management to foster strong customer relationships and support delivery of village maintenance
• Processing invoices for payment and providing assistance with the preparation of village budgets,
• Looking after incoming and exiting residents, and all processes and obligations associated with preparing their home
• Contractor Engagement and associated environmental health and safety tasks
• Supporting the provision of a safe working environment for all staff, contractors, visitors and residents.

Who You Are

Having a vibrant people-centric focus will see you thrive in this role, as will:

• Exceptional communication and interpersonal skills

• Excellent customer service skills
• Excellent computer literacy – including the Microsoft Office Suite

• An ability to balance different priorities and manage day-to-day expectations for the residents and their families

• Willingness to learn and professionally develop, along with a proactive and can-do attitude.
• Experience with contractor management, environmental health and safety and financial processing is desirable
• Level 2 First Aid Certificate & CPR Certificate - or be willing to obtain
• Ideal for those from a Customer Service, Property or Hospitality management background

Perks & Benefits

• Competitive salary with opportunities for continuing development
• A supportive and friendly work environment.
• The chance to make a real difference in the lives of our residents.
• 4x Wellbeing Days (one per quarter). That’s almost an additional week off in addition to your annual leave!
• Fitness Passport for you and your family.

Ready to Join the Fun?

If you’re passionate about leading a vibrant and caring community for retirees, we’d love to hear from you! 

Apply now and be a part of something truly special.

Please note: You will need to complete a Police Check & will be required to receive an annual flu vaccination between the months of April-October, with evidence prior to joining.