Claims Manager

Avant is Australia’s leading medical defence organisation with a proud heritage of protecting Australian medical professionals for over 125 years.

Avant now represents 82,000 health practitioners and medical students across every state and territory, delivering market leading products and services to meet their professional, personal and practice needs. Building on this heritage, our vision is to be the most trusted professional partner in supporting doctors throughout their lives and careers.

As a mutual organisation, owned by members and run purely for their benefit, our members are at the centre of all we do. As well as providing products and services to our member, we play a broader community role by advocating for improvements in the healthcare system and in quality, safety and professionalism in medicine, through delivering education and research activities.

An opportunity is now available for a Senior Claims Manager to join our Perth claims team in a permanent, full-time position.  This opportunity will see you support our members through the management of their claims, providing expert advice every step of the way. This role will also see you participating in our medico-legal advice offering which delivers advice and support to our members. 

The key responsibilities include:

• Managing member claims and investigations to support our members;
• Providing guidance, advice and support in the indemnification of claims;
• Proactively formulate a claims management strategy for the member, to achieve the best possible outcome;
• Partnering with Solicitors to support of our members in claims as required;
• Contributing to Avant’s provision of claims services including special projects, writing articles and presentations; and
• Participating in the resourcing of the medico-legal advice hotline.

To be successful in this role you will have:

• Tertiary qualifications in legal, health or business;
• Previous demonstrated experience in insurance claims management;
• A strong understanding of current health and insurance legislation;
• A strong focus on time management and work management;
• Excellent communication and relationship building skills;and
• Proven ability to work in an electronic document management system.

At Avant, our people are the centre of everything we do for our members. We offer a range of benefits and opportunities to enable you to make a difference, learn, and grow in your career.

For further information please contact Lisa Craddock, Talent Acquisition Business Partner on lisa.craddock@avant.org.au.