Support Officer - Community Mobilisation

• Ongoing role – Part time hours (30.4 per week)
• East Perth based + hybrid working
• Join the world's largest humanitarian movement

About Red Cross

Australian Red Cross is part of the world’s largest humanitarian movement. We support and empower people and communities in times of vulnerability. We act for humanity.

About the role

The Support Officer - Community Mobilisation provides vital customer service, administrative, training and systems support that underpins the volunteer and member experience at Red Cross.

This role provides support including inbox management, volunteer and member enquiries as well as branch support.  

What you will bring

• Thorough administrative skills and database experience
• Strong customer service skills with the ability to prioritise work and service requests
• Creative thinker with the ability to collaborate and apply technology to solutions
• Ability to train and build the capacity of others in systems and processes
• Great interpersonal skills with the ability to work with a diverse range of people
• Strong commitment to Reconciliation
• Ability to manage multiple tasks and deliver outputs within specified time frames
• Ability to work under general supervision, autonomously and as part of a team within a matrix structure
• Ability to assess, evaluate and solve problems by reference to procedures, methods and instructions
• Ability to exercise judgement and initiative within defined policies and practices

Compliance Requirements

A clearance to work with children and a Drivers licence is required for this role.

Benefits that act for you, while you act for humanity

Financial wellbeing: In addition to your salary, you can take advantage of salary packaging that could provide you with a great way to reduce the amount of tax you pay - and get more from your salary. You can salary package up to $15,900 for living expenses (such as rent, groceries, utility bills); up to $2,650 for holiday accommodation and meals when dining out; Novated car leases; superannuation and purchase additional annual leave.

Health & Wellbeing: You can tap into specialist advice for nutrition, sleep, resilience and mindfulness. And access guided meditation and other wellbeing programs.

Work/Life Flexibility: You can access flexible working arrangements, paid ‘Me’ day just for you and a wide range of other paid leave options

Career development: Access to ongoing learning, training, and development courses

Further information  

This role is covered by the Social, Community, Home Care and Disability Services Award - Level 3. Remuneration from $73,823.36 + superannuation + access to salary packaging.

To find out more about this opportunity please contact Liz Lalor on elalor@redcross.org.au.

Applications must be submitted online prior to 11:55pm AEST on Thursday 12 September 2024 to be considered for this role.

While we appreciate all interest in our organisation, we won’t engage with or accept candidates from agencies or consulting firms on this occasion.