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Senior Coordinator - P&C Shared Services

North Melbourne VIC 3051, Australia Req #430
Friday, 23 February 2024
  • Grow your HR career in a collaborative shared services team and help make every interaction a positive experience for our people
  • 1 full time, 12 month max term role + 1 full time,12 month Parental Leave cover role
  • Flexible location + hybrid working
  • Work for the world's largest humanitarian movement

About Red Cross

Australian Red Cross is part of the world’s largest humanitarian movement. We support and empower people and communities in times of vulnerability. We act for humanity.

About the role

Join the Workplace Experience and Compliance team within People & Culture and help make every interaction a positive experience for Red Cross people.

You will be part of a busy team providing people services nationally, from policy and procedure advice and support on first level queries, to end to end admin across the employee life cycle.

It’s an exciting time to join us and grow your HR experience! You will also be exposed to a number of org-wide and P&C projects including the embedding of a new HRIS and continuous improvement of our self-service and ticketing platforms. Ultimately, it’s all about streamlining and enhancing our people experiences.

What you will bring

  • Experience in providing HR administrative support and generalist HR advice in high-volume environments, inclusive of employee and payroll correspondence
  • Experience using a ticketing system (Service Now) / HRIS highly desirable
  • Demonstrated ability to apply understanding of HR policies and process, employment law and Award frameworks
  • Demonstrated analytical skills to make sense of complex and sometimes contradictory information to effectively solve problems
  • Ability to identify the most effective and efficient processes to achieve outcomes, with a focus on continuous improvement
  • Ability to work autonomously, manage competing priorities whilst maintaining positive stakeholder relationships
  • Excellent communicator, with a strong customer service focus and excellent attention to detail

Benefits that act for you, while you act for humanity

Financial wellbeing: In addition to your salary, you can take advantage of salary packaging that could provide you with a great way to reduce the amount of tax you pay - and get more from your salary. You can salary package up to $15,900 for living expenses (such as rent, groceries, utility bills); up to $2,650 for holiday accommodation and meals when dining out; Novated car leases; superannuation and purchase additional annual leave.

Health & Wellbeing: You can tap into specialist advice for nutrition, sleep, resilience and mindfulness. And access guided meditation and other wellbeing programs.

Work/Life Flexibility: You can access flexible working arrangements, paid ‘Me’ day just for you and a wide range of other paid leave options

Career development: Access to ongoing learning, training, and development courses

Further information  

To find out more about this opportunity please contact Shane Jackman on sjackman@redcross.org.au.

Applications must be submitted online to be considered for this role. We will be reviewing applications as they come in and may close the advertisement earlier

Red Cross strives to create a safe and inclusive culture with wellbeing at its centre. We embrace diversity and welcome Aboriginal and Torres Strait Islander people, and people with different lived experiences, abilities, gender, ethnicity, age, and sexual orientation. We are a child safe organisation with zero tolerance of any harm to children. Our vision is to be trusted as the leading humanitarian organisation making a genuine difference in the lives of people and communities.
Thank you for considering a career at Red Cross. We also have great opportunities to volunteer. Click here to find out more. 

Other details

  • Job family Human Resources
  • Job function Individual Contributor
  • Pay type Salary
This posting is inactive.
Location on Google Maps
  • North Melbourne VIC 3051, Australia