Director of Food and Beverage

Step into a role where your workplace is as iconic as the view. Located in the heart of Circular Quay, Pullman Quay Grand Sydney Harbour offers an extraordinary environment, blending luxurious apartment-style suites with world-class hospitality. Here, you’ll lead a dynamic team, curate memorable culinary experiences, and shape the future of our renowned food and beverage spaces.

Purpose

As the Director of Food & Beverage, you will oversee all aspects of our food and beverage operations, including the award-winning Q Dining and the vibrant Hacienda Bar + Lounge. Your passion for delivering exceptional service and innovative cuisine will help us maintain our status as a premier destination for unforgettable dining, corporate functions, and luxury events. You will be instrumental in driving business growth and setting the stage for truly unique experiences against the backdrop of Sydney Harbour.

Primary Responsibilities

• Lead the food and beverage team to ensure high standards of service across Q Dining, Hacienda Bar + Lounge, and our meeting & event spaces
• Develop and execute innovative strategies to enhance guest experiences and maximise revenue opportunities
• Collaborate closely with the Executive Chef to design and implement seasonal menus that reflect the latest culinary trends
• Prepare monthly forecasts, manage financial performance, including budgeting and cost control
• Foster a culture of continuous improvement, training, and development for the team
• Ensure adherence to licensing laws, maintaining consistent quality in food and beverages, and provide feedback to your leadership team on key areas
• Maintain open communication with all departments
• Respond promptly to guest feedback, implement strategies to improve service, and ensure timely resolution of complaints

Skills and Experience

• Previous experience in a senior food and beverage management role within a luxury hotel or high-profile multi outlet venue
• Proven ability to execute strategies that achieve targeted outcomes and drive business growth
• Demonstrated capability to take initiative in all aspects related to team, guest safety and well-being
• Previous experience in leading teams to deliver exceptional guest experiences
• Strong financial acumen, with experience managing budgets and driving revenue growth
• A creative and entrepreneurial mindset, with a passion for curating unforgettable dining experiences
• Excellent time management and communication skills including rapport building between internal and external stakeholders

 Accor Benefits

• ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
• Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
• Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
• Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
• Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
• Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.

Elevate your career at Pullman Quay Grand Sydney Harbour, in a setting where luxury and opportunity meet.