Business Development Manager – Resort & Events

Pullman Port Douglas Sea Temple Resort & Spa, located in the picturesque town of Port Douglas, just an hour's drive north of Cairns, offers a range of accommodations including studios, two and three-bedroom apartments, and a three-bedroom beach front private villa. Our resort offers all-day dining at ALUCO Restaurant & Bar, a relaxing Pool Bar, and Vie Spa with customised facial treatments and relaxing massages leaving guests renewed and revitalised. With two meeting rooms accommodating up to 200 guests and three additional wedding locations at the resort, we cater to both leisure and corporate travellers alike.

The Role

• Salary $80,000 + Super & Access to Accor Hotel Staff Benefits
• Enjoy a hybrid role with the flexibility to be based in Cairns, Port Douglas, or Palm Cove, with occasional travel to the resort as needed
• Subsidised Staff Accommodation available within a share house within close proximity, if required

Primary Responsibilities

• Develop and manage a portfolio of key accounts across meetings, events, and corporate segments to drive revenue and grow repeat business
• Actively seek new business opportunities for the resort, focusing on conferences, incentives, weddings, and corporate events
• Maximise the use of Accor's loyalty programs, including Accor Live Limitless (ALL), ALL Meeting Planner, and Accor Plus, to attract and retain clients
• Collaborate with the Sales Executive to ensure all leads are followed up promptly, using efficient systems to convert inquiries into confirmed bookings
• Deliver compelling presentations to prospective clients, showcasing the resort’s facilities, event spaces, and unique offerings to secure new business
• Monitor market trends and competitors, recommending adjustments to strategies to maintain a competitive edge in the meetings and events space
• Work closely with operational teams to ensure smooth event delivery and exceptional guest experiences, fostering repeat business
• Align with the marketing and revenue management teams to optimise pricing and promotions for meetings and events
• Represent the resort at tourism and industry events, building relationships and promoting the venue as a premium destination for meetings and events
• Prepare monthly reports on lead generation, conversion rates, and sales activities, providing insights and recommendations for future growth

Skills and Experience

• Proven experience in business development or sales, preferably within a hotel, resort, or event-focused environment
• Strong knowledge of meetings, incentives, conferences, and events (MICE) markets
• Excellent interpersonal and relationship-building skills with a customer-centric approach
• Ability to deliver engaging sales presentations and manage negotiations effectively
• Strong organizational skills, with the ability to manage multiple projects simultaneously
• Familiarity with Accor’s systems, loyalty programs, and sales platforms (e.g., ANAIS) is advantageous
• Experience working with operational teams to ensure flawless execution of events

 Accor Benefits

• ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
• Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
• Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
• Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
• Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
• Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.

Everyone has a story and we want to learn yours. We invite you to APPLY NOW.