Talent & Culture Manager

We are Accor, a world leader in the hospitality industry represented in 110 countries and over 5,000 hotels globally. Placing people at the heart of what we do with more than 300,000 hospitality experts, nurturing passion for service and achievement beyond limits. Building on the strength of our teams, we personalise expert solutions to break new ground and reimagine hospitality to inspire new ways to experience the world. 

Purpose

As Talent & Culture Manager in a Shared Services environment, you will play a crucial role in overseeing our most valuable assets - our people. Serving as the eyes and ears on the ground, your guidance will be invaluable in supporting management across a diverse portfolio of properties, with a dedicated emphasis on nurturing, growing and retaining our exceptional talent. As part of a dynamic network of like-minded Talent & Culture experts, you will support each other and collaborate seamlessly with our centralised support services team, a powerhouse that encompasses administrative support, talent acquisition, and workers' compensation experts.

The Role

• Full-time, fixed-term position is available until August 2025 and is based in Sydney
• Fantastic opportunity for a current Hotel T&C Advisor seeking their next career step

Primary Responsibilities

• Act as the primary point of contact for all matters related to employee relations, performance management, and disciplinary issues providing guidance and advisory support to management at property
• Conduct and offer guidance on performance reviews, oversee training initiatives, and assume responsibility for fostering high-performing talent within the region
• Plan, execute, and facilitate training programs and drive proactive recruitment and retention strategies for the region
• Offer strategic support to our injury management team regarding Workers Compensation claims (without direct claim management involvement)
• Assist with recruiting and selecting key operational positions within the region
• Organise and coordinate reward and recognition events and activities across your portfolio, collaborating with operational stakeholders

Skills and Experience

• Previous experience in a Human Resources advisory or business partner role, with a preference for prior experience in the Hospitality or Tourism sector
• Demonstrated ability to foster relationships across all levels of the organisation
• An inclination toward collaborative problem solving to achieve desired outcomes
• Demonstrated expertise in recruitment, workplace relations, occupational health and safety, and legislative compliance
• Self-reliant, demonstrating initiative, sound judgment, meticulousness, and a commitment to delivering high-quality results
• Exceptional organisational skills and an unwavering focus on detail

 Accor Benefits

• ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
• Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
• Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
• Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
• Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
• Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.

Everyone has a story and we want to learn yours. We invite you to APPLY NOW.