Porter/Public Area Cleaner

Purpose

As a Porter/Public Area Cleaner, your role is all about making our hotel guests' stay as smooth as possible. You will be there to warmly greet guests, help with luggage, offer concierge services, and keeping our public spaces sparkling clean. Your dedication ensures that every guest has a wonderful stay, leaving with cherished memories of great hospitality.

Primary Responsibilities 

• Your vital task will involve crafting an authentic and inviting first impression
• Consistently delivering top-notch customer service to guests throughout their stay will be a key aspect of your role
• Ensure the property always looks its best, with a keen focus on both indoor and outdoor public areas to meet our high cleanliness and presentation standards
• Storing luggage and delivering bags to and from rooms will be part of your hands-on duties
• You will lend a hand with parking guests' cars, making their experience hassle-free

• Be the eyes and ears for our maintenance and guest services teams, reporting any issues promptly, from maintenance problems, to damaged equipment and missing items

Skills & Experience

• Your communication style is warm and welcoming where guests and team members alike feel right at home around you!
• You have an eye for detail and work efficiently, managing your time well and taking pride in your tasks

• Outstanding communication and interpersonal abilities

• Have a good grasp of local knowledge or the ability to quickly learn and improve current knowledge
• Drivers licence – possessing an open (manual) drivers licence is advantageous  

• Remarkable customer service aptitude accompanied by a friendly and enthusiastic demeanour

 Accor Benefits

• ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
• Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
• Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
• Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
• Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
• Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.

Everyone has a story and we want to learn yours. We invite you to APPLY NOW.